Frequently Asked Questions

If any questions are not answered on this page, please feel free to send an email to printsbyosa@gmail.com

Shipping & Delivery

    • Domestic shipping can take up to 5 days from dispatch.

    • International shipping can take up to 14 days from dispatch.

  • Shipping charges vary based on your location and the item purchased.

    *Please note: Printsbyosa is not liable for any customs duties or fees on international shipments. Customers are responsible for these charges once the item has been dispatched from the UK.

  • Free shipping available to all orders over £150 within the UK

  • Yes, all products are shipped internationally.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

  • If your order hasn’t arrived within the estimated delivery time, please contact us at printsbyosa@gmail.com.

    We’ll help track your package and resolve any issues.

Returns & Refunds

  • Yes, we offer full and partial refunds if your item is damaged.

    Please read our returns policy here

  • Customised or personalised paintings and sale items are non-returnable unless they arrive damaged or defective.

  • We’re sorry for the inconvenience!

    Please contact us within 24 hours of delivery with photos of the damaged or incorrect item, and we’ll send a replacement or issue a refund.

  • A refund request can be submitted within a week after making the purchase.

  • When an order does not include free shipping, the customer is responsible for all shipping costs (including return shipping).

  • When an order includes free shipping, only the customer handles the return shipping cost.

Paintings

  • Contemporary abstract art, often drawing inspiration from faith and spirituality.

    My pieces are designed to foster connection and inspire deeper reflections, suitable for all spaces.

  • The time varies depending on the size and complexity of the piece.

    Typically, it can take 2-6 weeks, but I'll keep you updated throughout the process.

  • Prophetic art is a way of expressing spiritual messages through abstract forms.

    It's not about promoting religion but about conveying deeper meanings that resonate with individuals, both Christians and non-Christians alike.